Our Standard Condition of Sales (hereafter SCS) shall be included as constituents of all contracts SolarCleano is concluding as seller, even if no explicit reference is made to it in other contractual  agreements. Any deviating and additional agreements must be made in writing and shall only apply to the respective individual undersigning the contracts. Any oral supplementary agreements shall not be valid. Changes and/or additions to the agreement may only be implemented by SolarCleano. The latest version of the standard condition of sales for product shall always prevail to the previous versions.

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1. Order, Acceptance

Offers made by SolarCleano are subject to change. SolarCleano reserves the right to make technical modifications to the components or technical developments. The contractual relationship is only concluded with our written sales confirmation.

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2. Order of Presedence

In case of conflict or contradiction between the various terms and conditions applicable between the Parties, the following decreasing order of precedence shall apply:

The specific terms and conditions of individual purchase order, duly acknowledged by SolarCleano;

The general terms and conditions of SolarCleano;

The applicable commercial policy documents

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3. Product Sales

SolarCleano sell to the Purchaser based on terms and conditions defined in the submitted offer and the SCS.

a. Prices are in Euro unless otherwise specified in the purchase order.

b. All prices are exclusive of transport, packing and VAT. If applicable prices shall be subject to VAT at the prevailing rate. Cost of packing and transport will be added on top of the price of all products supplied.

c. Delivery is exclusively on a cash-before-delivery basis. The full payment must be made prior to collection/delivery. Unless otherwise specified, down payments are non-refundable.

d. The client is obliged to make sure that SolarCleano receives the full payment amount as written in the Proforma Invoice or Invoice on its bank account. Moreover, the client has to pay any bank transfer costs, fees and similar payment method at his own expense. SolarCleano is not liable for any kind of these payment or bank transfer fees/costs.

 

4. Title Retention and hand over

Until the purchase price of the goods comprised in this or any other contract between the Purchaser and SolarCleano shall have been paid or satisfied in full, the property in the goods comprised in this contract remain vested in SolarCleano.

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5. Technical changes

Solarcleano will carry out all production, service maintenance or assembly activities to the best of its knowledge, best intention and in good faith. Technical changes and up-grades can be made to all products, without a previous notification of the Purchaser.

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Please note that by accepting these terms and conditions, you also accept the rules set out in the user manual (latest version as of 28.11.2024).

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6. Warranty and Liability

SolarCleano warrants its products for a 12 months period from the date of transfer of ownership. The guarantee is given for hidden material defects and production defects. Damage resulting from improper care and use, un-proper maintenance or fall from the device from any solar panel are not covered by the guarantee.

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Should a product be defected within the warranty period, SolarCleano will do its best effort to remedy the products deficit by repairing or replacing a part of the SolarCleano. Further claims for eventual losses are excluded. When it cannot be demonstrated that the product defect incurred is linked to a design or a production defect caused by SolarCleano than expenses for repair inclusive transport and packaging shall incur to the Purchaser.

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The Purchaser shall report obvious defects of quality and title to SolarCleano in writing within three days of receipt of the goods; the dispatch of said notification within this deadline is sufficient. In this regard pictures and videos of defects should be taken and the defect shall be described in as much detail as possible to Solarcleano.

The above mentioned warranty period is not applicable for 2nd hand or used and must be checked on a case by case basis.

The user of the product must be trained, be aware of the user manual, and about the dangers of work at heights in case the robot is used in heights or on decks.

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7. Communication

All communications regarding orders, enquiries... shall be sent to SolarCleano. 2-4 Rue Gustave Loosé, 8346 Garnich. Luxembourg T +352 288 069 - info@solarcleano.com

The Purchaser consents that SolarCleano may name the project as reference vis-à-vis third parties and utilise photographic images for promotional purposes.

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8. Applicable law and disputes

This Agreement shall be construed and executed according to the law of Luxembourg.

All disputes arising out of or in connection with this Agreement shall be settled amicably. In the event that an amicable agreement cannot be reached, the dispute shall be finally settled by the competent court in Luxembourg.

Each of the Parties may produce documents drawn up either in the French or English language without translation.

The arbitration award will be binding and final and enforceable so far as concerns the Parties.

 

9. Recycling

The parties acknowledge and agree to prioritize environmental sustainability in the disposal and recycling of all the parts of the robot at the end of their life cycle. Each party shall ensure that all waste, including but not limited to packaging, batteries, engines, products and materials, are disposed of in accordance with local environmental regulations and recycling programmes. Both parties commit to using recyclable and/or biodegradable materials whenever feasible and shall take all necessary measures to reduce waste and promote

responsible recycling practices. The Buyer shall take reasonable steps to ensure that any items no longer in use are disposed of through certified recycling facilities. The Supplier shall, when possible, provide information on the recyclability of the products supplied.

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If you have any questions about our terms & conditions, please contact us.

 

Solarcleano 2025®